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Sage Pay Merchant Accounts Review

Sagepay Merchant Accounts Review - Perfect for SMEs 1

Sage Pay started in 2001 with the aim of providing affordable online payment solutions to small businesses in the UK. By 2003 they had partnered with all the major banks such as Llyods TSB Cardnet, Natwest Streamline and Barclays Merchant Services to provide secure online payments. It was only in 2012 that Sage Pay entered the card machine market after they purchased Integral Computer Ltd. They are now a leading multi-channel payments provider in the UK and serve over 50,000 customers in Europe.


“Whether you’re looking to stay one step ahead of the game with mobile payments, you’re looking to get paid faster, or you need multiple payment methods, we have a solution that can help your business.”  – Sagepay UK


What services does Sage Pay provide?



Sagepay provide fast and secure payments with high performance card machines. Businesses can find card machines to suit their needs. A countertop card machine is perfect for businesses who want to take payments on the till whilst a portable card machine is ideal for businesses who need to take payments to the customer. All their card machines accept all the different major credit and debit cards such as Visa, AMEX and China Union Pay,

Sagepay offers three packages which integrate payments with ePos:

  • Integrated PED (payment solution) – ePos installed on every till with a Pin entry device
  • Integrated Terminal – ePos installed on a shared server which can access multiple tills. Compatible will all ePos software with the option of using a portable or fixed card machine.
  • Cloud Connect – integrates with your website to bring online shopping features to your store. Works with a portable card machine and any mobile ePos solution.


Sagepay ensures that businesses are provided with card machines that accepts a range of payment methods, provide fast and efficient transactions, and are easy to use. What is even better is that it is available for businesses to start using at a competitive price of just £13 per month!


Sage Pay Cost and Fees for Small Businesses


Prices start at £13 per month for a card machine. There are no setup fees included when going with Sage Pay. Transaction fee are charged at 1.99% on debit card whilst a 40p charge is taken on credit cards. Contract lengths when signing up to Sage Pay appears to be three years.


If you’re looking to take online payments Sage Pay are extremely transparent with their charges. Their website shows that they offer three pricing plans Flex, Plus and Corperate.


Online Flex

  • £20.90 a month
  • 350 transaction a month
  • 24/7 support over email and telephone
  • Free fraud screening
  • eInvoice and phone payments included


Online Plus

  • £45 per month
  • All Online Flex Features
  • 500 token purchases a month
  • AMEX fraud preventive
  • Access to Fast Pass support
  • Accept a range of local EU payment types.


Online Cooperate 

  • Pricing is bespoke and giving on application
  • All features of Flex and Online Plus
  • 3000+ transaction per month
  • Bespoke fraud prevention tools
  • Priority support
  • Account Managers



What does Sage Pays customers think of their services?

Sagepay have an incredible 4.9/5 rating on trustpilot. This is probably the highest rating of all the major merchant account providers in the UK. Going through the reviews the backbone of this is down to their excellent customer support to both new and existing customers. Below are a few of the positive reviews you can find.


“I have just set up a Sage Pay account which was so daunting until I rang the support helpline and was put through to Rhys Ferrell who made the whole experience quick, easy and very simple because of his thorough training and amazing customer service attitude!! He was extremely patient and walked me through each stage of the application and explained everything so it all made sense. A big thank you to Rhys from me and I now look forward to using my Sage Pay system confidently but also knowing that if I have questions help is only a phone call away!”


“Very helpful customer service call. Outlined all the scenarios very clearly relating to my concern. Allowed me to ask all the questions I had and answered each one is a measured way. I now feel much better informed than I did prior to the call. Many thanks”


“I am a new customer to Sage Pay and I have had a fantastic service getting my account set up and connected to my website. Alice in particular has been a huge help, she spent the time to go over every thing in detail. She took time to explain and was extremely clear, and knowledgeable. She has made my life easier, she helped me to implement security and explain all the ins and outs and put forward recommendations. I really appreciate the help on what seemed like a daunting task. Thanks so much Alice!”



As you can see, Sage Pay can cater to both small and large businesses. Whether you want to grow your business or want to a secure way to take card payments from your customers online or face to face Sagepay has the solution.  Their Products are a great way to make payment processing that much easier for your business.